Submit a Support Request
Using Email for our support has been useful in getting us this far, but the process can be better! Our new customer support option, Submit a Request, will introduce an organized and streamlined environment.
You have the ability to:
Submit a Support Request right from the website
View all submitted requests
Track any support requests
BJM Support will give updates, which can be viewed in your Account settings
If further information is needed to complete a request, we will contact you with the email listed in the support request. Customers still have the option to submit requests to Support@buttonjarmonsters.com; although these won’t be trackable in your account settings!
Submitting a Request
Log into your account
Only signed in customers can submit a request
Go to Submit a Request
The link is listed in Support, as well as the website footer.
Support Request Form
Autofills from your account information
Can be modified
Select the reason for the request
Use ‘Other’ if the reason for your request is not listed
Let the team know how we can assist you in your request